Privacy Policy
Last updated: January 2025
1. Information We Collect
When you use our contact or quote request forms, we collect: your name, email address, phone number, company name, country, and the message content you provide. This information is used solely to respond to your inquiry.
2. How We Use Your Information
Your personal data is used exclusively for: responding to your inquiry or quote request, communicating with you about products and services, and improving our website experience. We do not use your data for unsolicited marketing without your explicit consent.
3. Data Storage and Security
Your submitted information is stored securely in our database (MongoDB Atlas, hosted in the EU/US). We implement industry-standard security measures including encryption in transit (TLS/HTTPS) and access controls. Your data is accessible only to authorized Copper Radiator personnel.
4. Data Retention
We retain inquiry data for a period of 3 years to maintain business correspondence records, after which it is deleted or anonymized. You may request deletion of your data at any time by contacting us.
5. Third-Party Services
We use the following third-party services: Vercel (website hosting, EU/US), MongoDB Atlas (database, EU/US), Resend (email delivery). We do not sell or share your personal data with any third party for marketing purposes.
6. Cookies
Our website uses only essential session cookies necessary for authentication and language preferences. We do not use advertising or tracking cookies.
7. Your Rights (GDPR)
If you are located in the European Union, you have the right to: access your personal data, request correction or deletion, object to processing, and request data portability. To exercise these rights, contact us at: export@coppradiator.com
8. Contact
For privacy-related inquiries, contact us at: export@coppradiator.com | +90 533 225 12 55